Travel 1969

Swissair

Swissair shows you where its Hostesses are likely to draw the Line.

A sleeping Swissair flight attendant appears beneath a headline about boundaries, surrounded by columns of copy, a marriage registry extract and the airline logo.
Swissair · 1969
READING BETWEEN THE LINES

Commentary

I initially take the sleeping woman as an illustration of “draw the Line”: attentive service ends where an employee’s private time begins. The handbook quotation beneath her photograph reinforces that reading with a hotel-return rule. Then I reach the marriage registry at the bottom, and the page reveals a second story. This apparent lesson in passenger restraint is also an airline romance.

The long copy prepares its reversal carefully. Newspapers, cocktails, dinner and a sympathetic smile establish the passenger’s supposed kingship. “Constitutional monarch” qualifies his powers without abandoning the compliment. When he asks whether the hostess has plans that night, the answer is sleep. A list of flight times then becomes a mischievous inventory of opportunities to court another passenger. Even the route network has entered the joke.

Below the ornamental divider, Swissair complains about losing trained employees to marriage, before congratulating a named couple. The registry and specific flight number make the anecdote look documented rather than interchangeable. The closing February 24, 1964 date belongs to their encounter; this archive entry uses the supplied 1969 advertisement date. The scan does not establish whether leaving employment upon marriage was compulsory, so I would not convert its farewell into proof of a personnel policy.

The contradiction is what makes the page worth keeping. It defends rest and discourages intrusive invitations, yet markets the attendant’s appearance, sociability and suitability for marriage. The male passenger is addressed as the customer whose desires organize the story. Read today, the useful distinction is between professional warmth and personal availability: the ad recognizes it, then partially blurs it again to secure a romantic ending.

For a young copywriter, follow the sustained vocabulary of kingship. “Your Majesty,” “constitutional monarch” and “Undemocratic” let one metaphor carry flattery, restraint and mock jealousy. The tiny “She is” suspends the answer before the sleep explanation, while “But no” opens the second act. Long copy earns its space when each turn changes what the reader understands; here the marriage notice finally gives the elaborate voice a concrete destination.

Swissair was founded in 1931 and ceased operations in 2002, as recorded in the Swiss aviation investigation archive. It is distinct from today’s SWISS, whose own history dates its first flight to March 31, 2002 and its integration into Lufthansa Group to 2005.

Personal service remains a recognizable airline promise. The old advertiser’s presentation of female employees as prospective wives belongs to a different social bargain. Its most transferable idea is the dramatization of hospitality through specific human encounters; its least transferable assumption is that an employee’s private future is part of the passenger benefit.

FROM THE PRINTED PAGEOriginal ad copy

OCR transcription from the archived page. Scanning and reading-order errors may remain.

{Kingsmanship for air passengers; or, eyes only.} Swissair shows you where its Hostesses are likely to draw the Line. “In order to guarantee that the air hostess enjoy a complete night's rest, they shall be back at the hotel at least twelve hours before take-off, but in no case later than at midnight the evening before.” (Swissair Cabin Attendants Handbook) Passengers, like customers, are generally invited to consider themselves kings. Never the ones to fly in the face of tradition, we ask our hostesses to make this feeling as real as they can. Newspaper fresh from the press? What language? Dash of something on the rocks? Full-course dinner or culinary tidbit as the flight time permits? Black coffee? An understanding smile when you order your fifth beer? (During a flight from Zurich to New York half a gallon of liquid is a physiological necessity even for the most abstemious.) The hostess may also enquire whether you feel like taking off your coat, loosening your tie, or possibly taking a nap. (She might even give you sleep goggles.) You, on the other hand, are certainly the type to be a constitutional monarch: “Just as democratic as anybody.” (We Swiss had our last real brush with the other kind about 600 years ago — if you forget Napoleon, as we like to.) Since kings get around a lot (mostly to Switzerland, for the skiing and the banking, we sometimes feel), you won't need to ask the hostess what's the elite restaurant where you're going, or where to find psychedelic art. And Your Majesty will certainly not ask her if she's doing anything tonight. We can tell you about that here and now. She is. What would you be doing if you'd just spent eight and half hours helping wait on the every whim of some 120 people, plus handling the red tape of global travel? Getting some shut-eye, that's what. Far better to try your kingsmanship on the unoccupied brunette in the seat behind. (Swissair gives you time enough —340 minutes between Abidjan and Geneva. One hundred and fifty from São Paulo to B. A. 215 from Manila to Tokyo. If you're the soft-sell type, 530 minutes between Zurich and New York. And 55 from Stockholm to Helsinki. If only that were the end of this thriller! But no. Just one thing worse (from our point of view) than when a hostess amiably brushes off an ex officio king. That's when she doesn't. First thing you know, she ups and marries the fellow. We lay our time and money on the line to turn pretty girls into society hostesses, skilled cocktail blenders, polyglot story-tellers, and sympathetic nurses. Where would Swissair be without them? And then along comes some character who obviously feels entitled to nothing but the best. Undemocratic. Doesn't propose to take fair shares like any ordinary king. We can't blame him. Anything but. He's realized that an air hostess has not only her looks but a number of other qualifications to make two lives more worth living. In fact we agree with those humble bridegrooms who say, “What have I done to deserve this?” We tried to deserve it first, but we suppose an airline isn't a husband in the long run. And so much as we hate good-byes, we'll just have to sign off with... heartiest congratulations to the happy couple, and all good wishes for the years to come. Marriage registry Meier Albert, Dipl. Ing. Agr. ETH, b. 12 November 1927 in Würenlingen (Canton of Aargau), right of domicile in Würenlingen (Canton of Aargau), residence 12 Bärenfelserstrasse, Basel, and Renz Marie-Theres, air hostess, b. 31 May 1934 in Basel (Canton of Basel-Stadt), right of domicile in Basel and Therwil (Canton of Basel-Land), last residence 36 Bruggackerstrasse, Glattbrugg (Canton of Zurich). ZIVILSTANDSAMT BASEL-STADT SWISSAIR GGK The story began on our flight SR 504 from Bombay to Bangkok on February 24, 1964.